Privacy Policy
Last Updated: March 8, 2025
Introduction
This privacy policy explains how FlexApp ("we" or "us") collects, uses, and protects your information when you use our website (flexapp.ai) and services. This policy applies to all users of our platform and services and should be read in conjunction with our Terms of Service ("Terms"), which contain additional important information about how we handle your data and content.
Data Collection and Use
Information We Collect
Account Information
- Email address
- Name
- Payment information for paid plans
- Account preferences and settings
For detailed information about account management and your responsibilities regarding account information, please see the "User accounts and content" section of our Terms.
Service Usage Data
- Generated code and prompts
- Platform interaction data
- Feature usage statistics
- Error logs and debugging information
The ownership and usage rights of generated code and content are detailed in the "Intellectual property rights" section of our Terms.
Automatically Collected Information
- IP addresses
- Browser type and version
- Device information
- Operating system
- Access times and dates
- Pages visited
Analytics and Tracking
We use the following analytics and tracking tools:
PostHog
- We use PostHog for product analytics and user behavior tracking
- For details about PostHog's data handling, please see their Privacy Policy
Google Analytics
- We use Google Analytics to understand website traffic and usage
- You can opt out using Google Analytics Opt-out Browser Add-on
Service Plans and Usage
Our platform offers the following subscription plans:
- Starter Plan (750K tokens)
- Professional Plan (2.5M tokens)
- Enterprise Plan (6M tokens)
- Custom Add-ons (For specific token requirements)
New accounts receive one free request to experience our service. This is a one-time offering and not a subscription plan.
Contact Details
For any questions about this Privacy Policy or our practices, please contact us at:
Email: [email protected]
Response Time: Within 24 hours
Use this email for:
- Privacy questions
- Support requests
- Legal issues
- General feedback
Additional Resources
User Content Visibility
Projects on our platform can be either public or private:
- Private projects are only accessible to you
- Public projects can be viewed by other users
- Public projects can be cloned by other users
Data Protection and Security
We implement industry-standard security measures including:
- Encrypted data transmission
- Secure data storage
- Access controls
- Regular security audits
- Employee training
Age Restrictions
Our services are intended for users who are 18 years of age or older. We do not knowingly collect data from users under 18 years of age.
Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Export your data
- Opt out of certain processing
- Withdraw consent
Changes to This Policy
We may update this policy periodically. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session
- Remember your preferences
- Analyze platform usage
- Improve our services
You can control cookie preferences through your browser settings.
How We Use Your Information
Provide and improve our services:
- Platform functionality improvements
- Service quality enhancements
Support and operations:
- Provide customer support
- Process payments
- Send service updates
Security and maintenance:
- Maintain platform security
- Analyze usage patterns
- Debug technical issues
- Prevent abuse and fraud
Data Sharing and Processing
Third-party Service Providers
We share data with trusted service providers as outlined in our Terms. This includes:
- Data processing practices
- Service provider requirements
- Custom handling agreements
International Data Transfers
We may transfer data internationally within our service provider network. We ensure appropriate safeguards are in place for these transfers.
Legal Framework
This privacy policy is part of and subject to our Terms. In case of any conflict between this privacy policy and our Terms, the Terms shall prevail.
Liability Protections
Our platform includes technical measures to protect the privacy and security of user content. However, we cannot be held liable for any issues that may arise from users deliberately circumventing our platform limitations or protections to access private content.
Users are responsible for maintaining the confidentiality of their account information and for any activities that occur under their account, whether or not authorized by the user. We disclaim all liability for any damages, loss of profits, or other harm resulting from unauthorized access to user content.